It is terrifying and exciting at the same time to see how we are dealing the current crisis. An article in WIRED highlights how lessons learned from SARS and H1N1 helped Hong Kong, Taiwan, Japan and ...
Chatbots are software applications that use artificial intelligence & natural language processing to understand human needs and guides them to their desired outcome with as little work for the ...
If you watched Iron Man series you will realize that the challenge faced by Iron Man gets more and more complex with each new movie, to counter that every time Iron Man gets equipped with new set ...
Have you seen 1993 classic ‘Sleepless in Seattle’? This movie is heart-warming story of a mourning widower named Sam Baldwin (Hanks) whose eight-year-old son Jonah feels that his father really needs ...
In year 2003, I was working in for global pharmaceutical company in UK; helping them to build their enterprise data warehouse. We had nine different subject areas and it took this customer four years ...
A utility company was trying sell parts of its business as operations cost was high. After a careful consideration on what to sell and what to keep, this company chose to sell the core utility ...
Remember receiving a call from a random number and thinking, ‘Who gave my number to this person?’ Since 2018, we have more ways of safeguarding personal data, thanks to General Data Protection ...
When everyone is talking about going digital, many like me who loved paper books when growing up, will still like to go back to those good old days. I loved the smell of paper and still buy paper ...
8 years back a large European Insurance company was struggling with NPS (Net promoter score) as their customers were not happy. Their customer contact center did not have resources enough to address ...
Your data will talk to you, if you are willing to listen. A major cable-TV channel used viewer and other data to create a highly detailed list of its viewers’ core values and beliefs. The company ...
