Dags att sluta gissa! Det kan du lära av Facebooks 10 000 versioner

Posted by Johan Wallquist on 2020-sep-09 12:00:00

Visste du att det finns flera versioner av Facebook? Inte bara några, utan att det kan finnas mer än 10 000 versioner av Facebook samtidigt?!

Tags: Digital_Transformation Digitalisering Big_Data Digital_Growth Digitization skills Ledningsgrupp Produktivitet

How to teach your AI to handle crisis?

Posted by Neelima Misra on 2020-apr-14 05:30:13

It is terrifying and exciting at the same time to see how we are dealing the current crisis. An article in WIRED highlights how lessons learned from SARS and H1N1 helped Hong Kong, Taiwan, Japan and South Korea respond to COVID-19 with agility.

Tags: AI Big_Data

How do you ensure that your data warehouse is not old school?

Posted by Neelima Misra on 2019-jul-08 17:06:00

In year 2003,  I was working in for global pharmaceutical company in UK; helping them to build their enterprise data warehouse. We had nine different subject areas and it took this customer four years to implement this data warehouse.

Tags: AI Big_Data IoT Digital_Growth Data warehouse Machine learning

To cloud or not to cloud: Finding answers for data driven organizations

Posted by Neelima Misra on 2019-jun-03 20:01:17

A utility company was trying sell parts of its business as operations cost was high. After a careful consideration on what to sell and what to keep, this company chose to sell the core utility business and retain the data (customer, utilization, consumption patterns, seasonal variations and fraud data) business.

Tags: Digital_Transformation IT-strategi AI CIO Big_Data

Don't work hard – work smart with robots

Posted by Neelima Misra on 2018-okt-03 06:40:00

years back a large European Insurance company was struggling with NPS (Net promoter score) as their customers were not happy. Their customer contact center did not have resources enough to address all customer queries and complaints on time and provide personalize services to each of their customers. Things just got out of hand when the CEO once found that they were sending marketing campaign letters to a person who died 2 years earlier. His widow was not happy to receive those letters... 

Tags: Big_Data Robotics Customer_Experience Customer Service Automation

Få hävstång på Big Data via AI, IoT & robotik

Posted by Silvia Kakembo on 2018-jun-27 10:35:00

Du har säkert hört talas om att vi i framtiden kommer att behöva bli bättre på att utnyttja tekniska ekosystem. I det här avsnittet pratar vi om hur du kan skapa värde genom att kombinera den data du har med flertalet andra tekniker. 

Tags: Nydanande_teknik_och_affärsmodeller AI Big_Data IoT Centigopodden Robotics

4-step approach to make your data talk to you

Posted by Neelima Misra on 2018-maj-21 10:45:00

Your data will talk to you, if you are willing to listen. A major cable-TV channel used viewer and other data to create a highly detailed list of its viewers’ core values and beliefs. The company reviewed almost every decision it made against those core values. Whatever did not fit in never got the green light to continue, even if it had commercial potential. This is an organization which is truly data driven when it comes to customer engagement.

Tags: Affärsutveckling Digitalisering Nydanande_teknik_och_affärsmodeller Big_Data

Going to the cloud because the environment, your customers and your organization are worth it

Posted by Ludvig Millfors on 2018-apr-16 10:20:00

We are amid one of the greatest migrations the tech world has ever seen. The service delivery world is booming and will grow even faster given the maturity of easily applicable AI functions. There are some solid drivers for the migration that often get “clouded”. Let’s open the discussion about what should be additional reasons for your migration decision.  I truly believe that it is not just cost.

Tags: Digital_Transformation Hållbarhet IT-strategi CFO CIO Big_Data

How to build your AI on a solid data foundation

Posted by Neelima Misra on 2018-apr-11 11:00:00

Thanks to Artificial Intelligence (AI) and its promise to transform the creative process of humans by augmenting and assisting it with smarter tools we are in an era where every business will eventually be intelligence business. However, many of us struggle to understand how artificial intelligence, big data and analytics are related and how they are going to coexist.

Tags: Affärsutveckling Digitalisering Nydanande_teknik_och_affärsmodeller AI Big_Data

3 principer för kundinsiktsdriven affärsutveckling

Posted by Oscar Kjellström on 2017-dec-28 07:50:00

Kundinsikt är en avgörande faktor för att klara sig i dagens snabbrörliga miljö där kundens behov ständigt förändras och förfinas, samtidigt som insikterna står i centrum för hur framtidens produkter och tjänster formas. Det är också viktigt att förstå hur man ska använda insikterna och hur dessa kan anpassas till en specifik bransch. Låt oss därför bjuda på tre principer för kundinsiktsdriven affärsutveckling.

Tags: Affärsutveckling Digitalisering Nydanande_teknik_och_affärsmodeller Big_Data Kundinsikt Customer_Excellence



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