As we return to the workplace and attempt to emerge from beneath the shadow of COVID-19 we will see that, for most organisations around the world, the pandemic has laid waste to the P&L and Balance Sheet to the extent that they now both exhibit significantly more red than black. Undoubtedly, planning for and executing a successful recovery will cost money. So, every function in the organisation will now be under scrutiny. Not least those functions previously classified as “indirects” or “back office” such as finance, legal, human resources and information technology, etc. Because money is tight, and the capital markets are hesitant to lend on reasonable terms in the present uncertain times, all internal costs will become a focus of attention.

While there would seem to be little to thank COVID-19 for it has forced us all, as business executives, to confront an unspoken truth. Since at least the dawn of the digital era, however you want to recognise that - be it the widespread use of the internet and the development of broadband; or the creation and proliferation of connected mobile devices in our commercial and domestic lives – we have never really needed to continue working the same old way we always have. We have all succumbed to one of the most basic failings of the human condition - the unconscious bias toward the maintenance of the comfortable norm in the sense of trudging each day to the office or factory and back while comprehensively failing to rapidly grasp the competitive advantage available to us from the advances in, and convergence of, all the technologies we have invented. So, just like the Luddites[1] of the 19^th century, we must now re-consider our options lest we continue sleepwalking towards our own demise accelerated by the onset of the pandemic.

At the forefront of COVID-19 responses our internationally recognised experts in business transformation have provided an array of thought leadership articles to help you identify, prioritise and launch your own individual solution to the recent crisis. Each of the articles deal with a particular aspect of the business transformation you will need to undertake as a matter of some urgency in order to rapidly emerge from COVID-19, begin trading and position yourself to win in the “new normal”.